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Search “AI support ticket categorization”
159 matching tools
· Your query was split into the terms below
support
ticket
categorization
Pylon
AI Documents
Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.
usepylon.com
Paid
QueryPal
AI Legal
QueryPal automates customer support by generating real‑time email and ticket drafts, analyzing sentiment, and deflecting common queries. It supports hosted, self‑hosted, or managed deployments and meets SOC 2 and GDPR compliance.
querypal.com
Paid
★ 1.0
Relevance AI
AI Sales
Relevance AI offers AI‑powered agents that automate sales, marketing, and support tasks—CRM updates, email drafts, research, lead routing, and ticket resolution—while integrating with 100+ apps, providing secure role‑based access and performance dashboards.
relevanceai.com
Free
★ 3.9
relish.ai
AI Chat Assistants
Relish AI is a Shopify chatbot that automates sales and support conversations, offering real‑time product search, FAQ answers, abandoned‑cart recovery, and personalized recommendations while integrating with Inbox, Klaviyo, and Gorgias. It reduces ticket volume and aids list building.
relish.ai
Paid
★ 5.0
Risotto
AI Finance
Risotto is an AI help‑desk that automates first‑level support for IT, HR, legal, finance, engineering, and security. It triages tickets, troubleshoots contextually, and resolves issues within existing channels while integrating with Jira, ServiceNow, IAM, and knowledge bases.
tryrisotto.com
Stonly
AI Documents
Stonly is a knowledge management platform that enables the creation of interactive guides to enhance self-service support. Its AI-driven automation aids agents in resolving tickets efficiently, improving first-touch resolution rates and reducing support volume.
stonly.com
Free
SupBot
AI Customer Support
SupBot is an AI‑powered support bot that can be embedded with minimal code. It learns from user inputs to answer routine questions instantly, 24/7, and logs interactions in a built‑in ticketing system for easy handoff to human agents.
supbot.io
Paid
Swantide
AI Coding Tools
Swantide AI integrates with Salesforce, delivering an AI assistant that answers admin questions, automates configuration documentation, offers debugging support, auto‑documents changes for compliance, assigns routine tickets, and deploys custom workflows to accelerate onboarding and reduce backlog turnaround.
swantide.com
Paid
Thena
AI Customer Support
Thena is an AI-driven customer support platform for B2B teams that consolidates communication across Slack, email, and chat. It streamlines ticket management, automates tasks, and integrates applications to enhance collaboration and efficiency in customer service.
thena.ai
tryvium ai
AI Chat Assistants
tryvium is a Microsoft Teams‑based contact‑center platform offering AI‑driven routing, virtual assistants, and agent‑assist tools. It provides intent‑based ticket routing, multilingual support, real‑time analytics, and integrates with 100+ ITSM systems.
tryvium.ai
Paid
turtle
AI Customer Support
Turtle Try AI is an AI-driven unified CRM that streamlines customer journey management, featuring automated bookings, live chat, support tickets, and integrated analytics, all while enhancing data security and improving customer retention across sales and support teams.
turtlee.in
typedesk
AI Legal
Typedesk is a cross‑platform text expander that creates shortcuts, dynamic variables, and AI‑generated prompts for consistent replies. It integrates with Gmail, Outlook, Slack, Teams, Zendesk, and more, offering shared, version‑controlled templates for emails, contracts, and support tickets.
typedesk.com
Paid
unitQ GPT
Analytics & BI
unitQ aggregates support tickets, analytics, social media, and surveys across languages, using AI to transform feedback into actionable insights. Dashboards track trends, prioritize roadmaps, trigger alerts, automate issue resolution, and link customer behavior with friction points for faster product development.
unitq.com
Free
unless.com
AI Legal
UNLESS is a compliance‑first AI‑native customer‑success platform for regulated EU sectors, automating acquisition, onboarding, retention, and support. It offers 24/7 self‑service, ticket deflection, upsell insights, a no‑code UI, 50+ connectors, and full GDPR‑aligned governance.
unless.com
Paid
Unthread
AI Documents
Unthread automates Slack support workflows, converting DMs, emails, and live‑chat into tickets for IT, HR, and CS teams. It offers AI‑generated replies, a self‑learning knowledge base, SLA tracking, on‑call management, analytics, and customizable, code‑free API integrations with enterprise security.
unthread.io
Paid
Voyageraid
AI Chat Assistants
VoyagerAid is an airline disruption management software that streamlines customer support across multiple channels with an AI-driven chatbot, smart ticket management, and a comprehensive knowledge base, enhancing response times and service efficiency for travel agencies.
voyageraid.net
Free
Wallu
AI Documents
Wallu is an AI‑powered Discord bot that automates FAQ answers and ticket handling by pulling data from documents, websites, and channel history. It supports 50+ languages, integrates with ticket systems, OCR, and offers custom per‑channel instructions.
wallubot.com
Paid
WizyChat
AI Chat Assistants
WizyChat builds AI chatbots from website content, crawling data and training GPT‑4 for understanding. A drag‑and‑drop builder lets non‑coders create flows, while integrations with Intercom, Salesforce, Slack, WhatsApp, and Telegram streamline lead capture, ticketing, and knowledge‑base support. Analytics track engagement.
wizy.chat
Paid
★ 5.0
wotnot.io
AI Customer Support
WotNot is a no‑code AI agent platform that builds multilingual chatbots from websites and documents. It offers live chat, reporting, ticketing/CRM integration, lead generation, and enterprise security with analytics for ongoing performance improvement.
wotnot.io
Paid
WowTo
AI Video Editing
WowTo converts screen recordings, PDFs, and PPT into multilingual how‑to videos with AI voiceovers and avatars. Users can blur data, add annotations, export MP4s, embed on sites, and integrate with Intercom, Zendesk, Slack to streamline support and cut ticket volume.
wowto.ai
Free
Yuma
AI Agents
Yuma AI automates e‑commerce support by routing tickets to AI agents that answer order status, returns, billing, and product queries while executing actions across Shopify, Gorgias, Zendesk, and Salesforce. Multi‑channel, policy‑guarded with real‑time dashboards for managers.
yuma.ai
zaia.app
AI Agents
Zaia automates support and sales using autonomous AI agents, enabling quick integration with messaging platforms like WhatsApp and Instagram. It features lead qualification, meeting scheduling, and ticket redirection, enhancing customer engagement and streamlining operations.
zaia.app
Free
Wokay
AI Customer Support
All-in-one team chat, tasks, and ticketing with AI tools.
wokay.com
PlayerZero
AI Coding Tools
PlayerZero is an AI Production Engineering Platform that builds an engineering world model to support SRE, QA, and support teams in resolving incidents, preventing defects, and closing tickets more efficiently. This 'living model' simulates large codebases and infrastructure for parallel d...
playerzero.ai
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