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Search “AI support ticket categorization”
159 matching tools
· Your query was split into the terms below
support
ticket
categorization
Document360 2.0
AI Documents
Document360 centralizes knowledge bases, manuals, SOPs, and guides, offering AI Writing, Search, and Chatbot tools to generate content, answer queries, and automate support. It integrates with Zendesk, Salesforce, and Freshdesk, and tracks engagement to reduce tickets.
document360.com
Paid
★ 5.0
EventConnect
AI Customer Support
EventConnect is a ticketing platform that simplifies event hosting with customizable pages, diverse ticketing options, and integrated payment processing. Its Media Hub enhances attendee engagement through face recognition, while a user-friendly dashboard streamlines event management.
eventconnect.com.tr
Paid
FAQ Ally
AI Chat Assistants
FAQ Ally is an AI knowledge platform that automates FAQ creation and updates, centralizes content and taxonomy, powers chatbots and searchable self-service across web and in-app channels, and provides admin controls, integrations and analytics to reduce repetitive support tickets.
faqally.com
Free
Forethought
AI Customer Support
Forethought automates ticket routing, classification, and resolution across chat, email, voice, and Slack. It learns from past tickets, gives real‑time agent insights, and can resolve many inquiries, reducing response time and workload.
forethought.ai
Free
Four/Four
AI Customer Support
Four/Four aggregates customer feedback from calls, tickets, emails, and surveys, extracting themes to auto‑generate PRDs, specs, personas, and journey maps. It scores feature impact, builds roadmaps, and syncs with Slack for product, sales, and CS teams.
fourfour.ai
Paid
Getgro.io
AI Chat Assistants
Getgro centralizes live chat, email, WhatsApp, Instagram and other channels into one support dashboard. Its AI assistant, trained on your knowledge base, drafts responses, powers FAQs/chatbots, automates ticket workflows and produces thematic reports and insights.
getgro.io
Free
getnametag.com
AI Customer Support
Nametag verifies workforce and high‑risk customer identities, blocking deepfake and AI impersonation. It automates onboarding, MFA, password resets, and helpdesk checks in under 30 seconds, integrating with IAM, SIEM, ITSM, and HRIS to lower support tickets and costs.
getnametag.com
Free
gleap.io
AI Customer Support
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
gleap.io
Paid
HelpBar.ai
AI Design
HelpBar embeds AI‑powered search and answers into your SaaS app, letting users find help without leaving the interface. It supports branding, custom triggers, and integrates tools like Loom, Figma, and demos to reduce support tickets and cut costs.
helpbar.ai
Free
Hoop
AI Customer Support
Hoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.
hoop.app
Paid
inextlabs.com
AI Customer Support
EngageAI automates customer conversations across chat, voice, and avatar channels, handling tickets, FAQs, and service requests. It qualifies leads, schedules appointments, and routes incidents, integrating with 1,000+ apps while ensuring data governance for scalable enterprise deployments.
inextlabs.com
Free
Inkeep
AI Agents
Inkeep is an AI agent platform that lets ops teams build agents for support, knowledge base, and enterprise search across Zendesk, Salesforce, Slack, and web chat. It speeds ticket resolution, automates workflow actions, and includes security and compliance controls.
inkeep.com
Paid
Intelswift
AI Agents
Intelswift automates customer support across chat, email, phone, and video by deploying AI agents that handle routine inquiries, route tickets, and connect to CRMs and e‑commerce systems. It offers real‑time copilot suggestions, workflow customization, escalation rules, and analytics.
intelswift.com
★ 5.0
kapturecrm.com
AI Documents
Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.
kapturecrm.com
★ 3.0
Kayako
AI Customer Support
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
kayako.com
Paid
klink.cloud
AI Chat Assistants
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
klink.cloud
Free
Kommunicate 3.0
AI Customer Support
Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
kommunicate.io
Paid
Levity
Automation & Workflows
Leviti is a no-code AI workflow automation platform that streamlines repetitive tasks such as email management, inventory management, document classification, and custom support tickets.
levity.ai
Paid
★ 5.0
LiveChatAI
AI Chat Assistants
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
livechatai.com
Paid
Mindpip
AI Chat Assistants
Mindpip offers a hybrid customer‑service widget that blends AI assistants with human agents to resolve common inquiries while routing complex tickets. It pulls knowledge from site content, documents, and custom data and supports styling, encryption, and compliance controls.
mindpip.com
Paid
ModAi
AI Customer Support
Modai is an AI support bot for Discord that answers up to 90% of inquiries, manages support tickets, and supports over 30 languages, enhancing customer service efficiency and enabling teams to focus on complex issues.
modai.app
Paid
Octocom
E-commerce
Octocom is an AI‑first support platform that syncs with Zendesk, Gorgias, and major e‑commerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), auto‑resolves 90 % of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ languages.
octocom.ai
Paid
★ 2.0
OmniAI
AI Documents
Omniai is a document workflow automation tool that uses AI-driven OCR for efficient data extraction and classification. It supports batch processing, expense categorization, and sentiment analysis, enhancing operational efficiency while ensuring data security and privacy.
getomni.ai
Paid
Otron
AI Customer Support
Otron is an AI email management assistant that categorizes messages, identifies tasks, and automates responses. Its email ticketing system organizes communications, while customizable workflows enhance productivity and insights, all while ensuring data security.
otron.io
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