kapturecrm.com

Overview

Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.

From the official site

With AI-powered customer experience platform transform customer experience in Retail, BFSI, Travel, and Consumer Durables.

The text above is quoted from this tool’s official website — the vendor’s own words.

How to use it

1. Register at kapturecrm.com and create your first work item
2. Import the material you want to process
3. State the output requirements and format, adding background as needed
4. Review the result and export, iterating once more if necessary