Fini

Overview

Fini AI’s Sophie autonomously resolves ~80 % of customer queries, boosts CSAT by ~10 %, cuts support costs by 50 %, and performs refunds, updates, and cancellations. It integrates with Zendesk, Intercom, Salesforce, HubSpot, Slack, and more, delivering 98 % accuracy and full compliance.

From the official site

Resolve 90% of support with 99% accuracy across voice, chat, and email. Live in 14 days.

The text above is quoted from this tool’s official website — the vendor’s own words.

How to use it

1. Register at usefini.com and enter the workspace
2. Enter product selling points, audience and channel characteristics
3. Generate assets and filter them down to the usable versions
4. Export and launch, then review performance and iterate again