Solvea
Overview
Solvea is an AI support assistant that offers 24/7 customer support in multiple languages, supports multi-agent capabilities, integrates with platforms like Shopify and Zendesk, and autonomously evolves while ensuring compliance with industry regulations and enterprise-grade security.
How to use it
- Register at solvea.voc.ai and read the quick-start documentation
- Create a test project and run the first example end to end
- Adjust parameters and invocation patterns to fit your requirements
- Once stable, connect it to production with error handling and rate limiting
View original text (Chinese)
The text below is the original listing copy in a different language, untranslated.
From the official site
承接邮件、Amazon 站内信、Livechat、社媒私信与 AI 语音客服,支持多语种 7x24 服务、长期记忆、全渠道协同和客服效果可量化。
Key points from the official site
- 安全问卷、数据处理说明等材料可按项目提供
- PII 字段 实时脱敏 ,租户与权限边界隔离
- 前置监控 :平台政策实时扫描,风险提前预警
- 越界自动 转人工 ,行业大模型加持,不踩平台红线
- 结合实际业务分析客服现状
- 提供头部品牌落地案例参考
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