Teloz

以下为收录时的原文，语言与页面不同，未做翻译。

Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers real‑time analytics, and supports multi‑device sync for efficient customer service.

官网介绍

One cloud platform for calls, messaging, video, and AI contact center — with NLP routing, real-time analytics, and 100+ integrations.

官网要点

• Predictive Dialer
• Call Monitoring

官方常见问题

What is Teloz?

Teloz is a US-based cloud contact center and unified communications platform. One subscription covers cloud phone, video, messaging, AI call handling, and real-time analytics.

How is Teloz different from a cloud PBX?

A cloud PBX just replaces your phone hardware. Teloz replaces the hardware and adds the AI contact center, omnichannel inbox, and real-time analytics on the same platform — no extra tools to stitch together.

Which plan should my team start on?

For teams under 20 seats, start on the entry plan. Operations teams needing the AI receptionist move up a tier. Full contact centers with dialers and skills-based routing go to the contact center plan. 100+ seats get a custom plan. See the matrix on /pricing.

Can the AI receptionist sound like our brand?

Yes. A range of voices across major US English accents and other languages, and you upload your own scripts. The AI is live the same afternoon once the script is approved.

What about security and compliance?

STIR/SHAKEN A-level attestation on US/CA traffic, FCC RMD listed, E911 dynamic for every extension, 24/7 NOC monitoring, 99.999% uptime SLA with automated multi-carrier failover. Same network grade on every plan.

How fast can we go live?

New DIDs activate in under 10 minutes. Port-ins take 5 to 10 US business days with no port-out fee when you leave.