DenserBot

以下为收录时的原文，语言与页面不同，未做翻译。

Denser.ai is a code‑free platform that lets users build website chatbots and semantic search tools. It indexes PDFs, documents, and webpages, supports retrieval‑augmented generation, database querying, 24/7 support, automated lead capture, and detailed chat analytics.

官网介绍

One AI support agent across every customer channel, with handoff to live chat and helpdesk tickets - and every answer your team gives becomes knowledge the agent reuses.

官网要点

• Customer Support Chatbot
• FAQ Schema Generator
• AI customer support that gets better with every ticket
• Support today is scattered across tools that do not share context

官方常见问题

What is Denser?

Denser is a customer experience platform with AI chatbots for automated answers and Helpdesk for live chat, tickets, and team follow-up.

How are Chatbots and Helpdesk different?

Chatbots answer customers from your knowledge sources. Helpdesk is where your team takes over, manages tickets, and closes conversations that need a human.

Which channels can I deploy to?

You can deploy to chat widget, help page, email, REST API, phone, and WhatsApp, with install destinations including WordPress, Slack, Telegram, and Shopify.

Does the chatbot get better over time?

Yes. Answer Quality grades every reply and clusters the questions your content never covered. When your team resolves one of those in Helpdesk, you add that answer to the knowledge base, and the agent handles the question on its own from then on, so the share resolved without a human keeps rising.

Can a human take over a conversation?

Yes. Denser can hand off to live chat and create a ticket with the transcript and customer context attached.

How does Denser verify answers?

Denser links answers back to exact source passages from your connected websites, documents, PDFs, and help center content so teams can audit what the AI said.